Just follow these steps if you encounter any problems starting your unit:
Turn the switch on the right side of the unit to the manual position. The unit should turn on immediately. If the unit turns on, proceed to step 2. If the unit does not turn on, get in touch with us for assistance at 306-525-0916.
Unhook the low-volt wires at your vacuum cleaner unit.
Make sure the switch on the side of the unit is on Auto and the unit’s power cord is plugged into an electrical outlet. You may want to check to make sure the breaker or fuse to the electrical outlet is not tripped.
Take a pair of needle-nose pliers and insert them into the unit where you unplugged the low volt wires and squeeze lightly. If the unit comes on, you can plug the low-volt wires back in and proceed to step 5. If the unit does not come on when the low-volt terminals are crossed, contact us for assistance.
Inside each wall valve (the large hole the hose is plugged into) are two contact pins. These pins touch the metal ring on the end of the hose when it is inserted into the wall valve. Starting at the wall valve closest to the unit, the operator can lift the door open on a wall valve and take a spoon or a quarter and touch these two contact pins simultaneously. If the unit comes on, close the valve and proceed to the next closest wall valve. If all wall valves appear to be working properly, proceed to step 6. At any time if the unit will not start when touching the contact pins, contact us for assistance.
Insert your hose into a wall valve. If you have followed the previous steps and the hose fails to turn on the unit or powerhead, call us for service.
Note: Always start with your vacuum unit and troubleshoot back to the hose. A failure at any point will normally direct you to where the problem lies.